Recruitment Enquiries: 0116 240 8692

Support Services Manager - Maternity Cover - fixed term 9 months from mid August 2022




Priory Hospital Roehampton, Priory Lane, Roehampton, SW15 5JJ

Priory Group Division


Vacancy Type

Fixed Term - Full Time


£44,000. to £47,000 dependent on experience.



Job Advert - Division Information

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort.  So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.

Job Advert Location Description

Priory Healthcare is the UK’s leading provider of private mental health care. We have an outstanding reputation both for the service we deliver and for the investment we make in our people and in our environment.

Job Advert Role Description


• To manage and develop Support Services, ensuring that the highest quality services are provided within budget. 
• The SSM is responsible for all Operational functions such as Recepetion, Maintenance, Catering, Housekeeping, Ward Administrators, Medical Secretaries, Estates, Private Enquiries and contractual agreements between Priory and Visiting Consultants,
• Manages the maintenance of all the hospital’s assets, including the building, within the Capital Expenditure Budget. 
• Alongside Hospital Director and Regional Finance Manager, identifies budgetary needs (both operational and capital) and puts together proposals to be sent to MD. 
• Ensures that functional spends are correctly managed within agreed budgets, as well as identifying and flagging any potential overspends on a weekly basis. 
• Build and maintain effective relationships with external suppliers. 
• Be highly visible within site to both service users and colleagues. 
• Seeks advice and guidance from Estates professionals to ensure that all improvements to assets are carried out to Priory minimum standards, as well as meeting any regulatory requirements. 
• Project manages local capital expenditure, if required, meeting with contractors and ensuring best value. 
• Lead on site for any building improvements or projects including new builds.
• Manage the activities of any contractors on site to ensure all jobs are completed in a timely manner and within budget. 
• Carry out regular building checks to ensure meets quality and compliance standards. 
• Responsible for all people issues within support services including leading, developing, recruiting and motivating all team members. 
• Keeps abreast of the latest developments in the hospitality, catering and maintenance industries, ensuring that best practice are adopted where appropriate. 
• Provide out of hours support for emergency situations with site attendance if necessary 
• Ensures team awareness of Priory Customer Satisfaction Surveys, implementing changes as appropriate. 
• Communicates and implements Priory policies and procedures, ensuring that all regulatory, health & safety and operational standards are adhered to. 
• Maintain health and safety documentation as delegated within their role, requesting assistance from external contractors as appropriate, together with carrying out local safety checks in line with Priory Group Health and Safety policies 
• Ensure appropriate external contractors are used to undertake repairs and not to make any repairs or alterations that would affect the safety of the workplace 
• Report regularly to site manager on health and safety and fire issues • Co-ordinates Health & Safety for the hospital reporting directly to the Hospital Director and feeds back to SMT, Clinical Governance and Health & Safety meetings.


Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services to adults and young people, Priory Group promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. 

Across our network of hospitals, residential care homes, education facilities and supported living services, we are making a real and lasting difference to the lives of the people we support.

Priory maintains that vaccination remains our very best line of defence against COVID-19 and believes that our colleagues working with vulnerable individuals have a professional duty to be vaccinated.  As part of our wider infection control efforts, and to meet our commissioner and customer requirements, we continue to record vaccination status for all colleagues and we therefore request that you disclose this information as part of your application.  Your vaccination status will not affect any offer of employment and will be held in line with GDPR requirements.  We thank you for your understanding. 


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS check.

Closing Date