Recruitment Enquiries: 0116 240 8692

Bank Mental Healthcare Support Worker




Priory Hospital Cheadle Royal, 100 Wilmslow Road, Manchester, SK8 3DG

Priory Group Division


Vacancy Type



£9.57 per hour rate


Various Shifts Available

Job Advert - Division Information

Is Healthcare your vocation?

Change the lives of others by starting with your own

at Priory’s Cheadle Royal Hospital

£9.50 per hour (including Annual Leave Uplift)

PLUS shift enhancements for Sundays and Bank holidays

While you care for others, at Priory’s Cheadle Royal Hospital we’ll care for you and your career.


Job Advert Role Description

We’re currently looking for BANK Healthcare Assistants with all levels of experience to add to our friendly family - we are one of the Priory Groups largest hospitals and we pride ourselves on having the best teams.

Here at Priory Cheadle Royal we not only pay a competitive salary, we also have a range of other benefits such as

Free on site parking

Subsidised meals

Priory Perks discount portal

Dedicated career pathway and many opportunities to progress

Wellbeing committee

Comprehensive Induction

About the Hospital…

Priory Hospital Cheadle Royal has 14 different wards and cares for 151 patients.  Each ward has a dedicated Multi-Disciplinary Team which includes a Consultant Psychiatrist, Speciality Doctor, Ward Manager, Psychologist, Occupational Therapist and support services including Registered Mental Health Nurses (RMN) and experienced Healthcare Assistants (HCA).  Our primary aim is to support and care for our patients providing a full clinical pathway for patients onsite.

We operate a comprehensive inpatient mental health service comprising Acute, Psychiatric Intensive Care Services (PICU), Personality Disorder, Eating Disorders, CAMHS and Rehabilitation and Recovery giving our Healthcare Assistants the perfect opportunity to develop their skills across a variety of different services if they so wish.

Acute                           We have 2 acute mental health units for both adult males and females.  There is a 24 hour admission service to support local NHS services and PICU wards.  The ethos of our acute wards is to provide support in a crisis and offer therapeutic engagement.

PICU                            We have 3 adult PICU units that specialise in the treatment of patients who cannot be managed in acute settings, transfers from other PICU units and prisons. 

We have a service for female patients who have a severe mental illness and are in the acute phase of illness.  This service excels in treating the most complex individuals with a person centred approach.

We also have 2 PICU wards for adult male patients who have a severe mental illness, dual diagnoses and complex presentation.

Eating Disorder Unit     Our EDU consists of 2 wards and a day care service providing treatment for Anorexia Nervosa and Bulimia Nervosa.  We are a principle provider to the NHS in the North of England, focussing on positive physical and psychological outcomes through full service provision offering intensive multidisciplinary assessment and treatment. This includes physical monitoring, management of re-feeding syndrome, weight restoration, symptom interruption, meal plan management, NG feeding, Individual/Group and family Psychological interventions.

Rehab & Recovery        We have 2 services– an intense rehabilitation service which is suitable for males over 18 years old with psychosis and who have complex needs including treatment resistance, behaviours that challenge, multiple admissions and significant impairment of independent living skills.

Our step-down service provides a graded hierarchy of independent living designed to facilitate a seamless transition to community living.

Personality Disorder    This is a locked rehabilitation unit that runs a comprehensive Dialectical Behaviour Therapy (DBT) programme for the treatment of female patients with Emotionally Unstable Personality Disorders (EUPD).  Patients may also have a co-morbid mental disorder such as psychosis, substance misuse, eating disorders and complex PTSD.

Bespoke Service          The hospital also has a bespoke unit that has been designed specifically for one patient with complex needs.  The unit runs based on a Positive Behavioural Support (PBS) model.

CAMHS                        We operate a comprehensive inpatient mental health service for young people aged between 13 and 18 years, comprising open acute and psychiatric intensive care services.  Our PICU unit offers assessments and treatment to young people, male and female up to 18 years of age and with complex care needs.  This is one of only a few specialist child and adolescent psychiatric intensive care units. 

Our acute admissions/treatment ward is for young people with a range of mental health presentations with enduring high-risk behaviours.  The therapeutic programme emphasises the development of new life skills and coping strategies, whilst continuing formal education.

We also have a low secure therapeutic service for adolescent girls aged between 13 and 18 years of age, all of who have a diagnosis of Emergent Personality Disorder.  They offer a variety of therapies and interventions to help the young person safely address their past traumas, whilst rehabilitating them with a view to achieving a smooth transition back to a community based setting.

About our Nursing Teams…

As a Bank Healthcare Assistant you will be expected to support and assist the RMN’s in the assessment, planning and implementation of patient care and deliver the care to the patient as prescribed by the individual care plans, liaising with family members as appropriate.

You would also be expected to:

Assist qualified staff with the assessment and implementation of individual patient care plans undertaking routine tasks and activities as directed to facilitate the wellbeing, dignity and treatment of all patients.

Provide practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.

Observe and monitor the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.

Provide specific interventions with patients as delegated by a RMN and following training and competency attainment. Such interventions include Observation and Engagement with Patients, escorting patients on leave, and being involved in de-escalation and management of violence and aggression.

Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.

Participate in regular ward meetings and attend other meetings as requested.

Assist in the maintenance of stock levels, including pharmaceutical products.

Assist in the maintenance of ward cleanliness and tidiness and adhere to infection control policy and procedures at all times.

Develop and maintain a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.

Help promote and maintain an environment conducive to meeting the needs of the patient/relatives and carers.

Ensure service users are gaining a quality service that is value for their money.

Receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

What we are looking for in you…

We pride ourselves on being an inclusive employer and embrace a diverse workforce.  We employ people from all walks of life because they embrace our hospitals values;

Putting people first                  We put the needs of our service users above all else.

Being supportive                      We support our employees, our service users and their families when they need us most.

Acting with integrity                 We are honest, transparent and decent. We treat each other with respect.

Being positive                          We see the best in our service users and each other and we strive to get things done. We never give up and we learn from our mistakes.

Striving for excellence             For over 140 years, we have been trusted by our service users with their care. We take this trust seriously and constantly strive to improve the services we provide.

In addition to this, you will have a commitment to delivering high quality care and a desire to work within at lease one of the abovementioned settings.

About our Vacancies…

We have a number of vacancies across all of our wards.  If you can see yourself joining our friendly team then we encourage you to apply now!

If you would like to find out more about any of our roles please contact

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services to adults and young people, Priory Group promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. 

Across our network of hospitals, residential care homes, education facilities and supported living services, we are making a real and lasting difference to the lives of the people we support.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS check.

Job Description


Closing Date