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Director of Clinical Services




The Ayr Clinic, Dalmellington Road, Ayr, KA6 6PT

Priory Group Division


Vacancy Type

Permanent - Full Time





Job Advert Location Description

The Ayr Clinic is a well-established 36 bedded low secure psychiatric facility for men and women with mental illness and/or personality disorder. The Ayr Clinic is situated in the outskirts of the coastal town of Ayr in West Central Scotland.    

Job Advert Role Description

Reporting to the Hospital Director, the Director of Clinical Services (DoCS) forms part of the hospital Senior Management Team. A nd is responsible for leading and managing the nursing resources, ensuring delivery against standards, requirements and regulation in the Ayr Clinic. The post holder will ensure the highest level of patient care is provided to all patients.


•           The DoCS will play a key part in developing and delivering the hospital’s quality strategies, providing operational and clinical leadership to the team.

•           Oversee the management of nursing resources across Ayr Clinic including out of hours on call arrangements

•           Ensure Eroster and related nursing resourcing tools are utilised effectively and efficiently. Ensuring that the resources available to deliver nursing care are deployed to best effect and the use of overtime, bank and agency is closely controlled

•           Play a key part in developing a nursing strategy for the 3 low secure wards of the Ayr Clinic and providing operational leadership to the Ward Managers

•           Oversee nursing recruitment and retention, and nurse related training

•           Implementation of quality improvement and monitoring systems for nurse bank and locum nurses (if relevant)


•           Ensure delivery of the highest level of clinical and therapeutic care together with ensuring compliance with regulations and current legislation, meeting quality standards and delivering against quality performance indicators.


•           Take responsibility for the clinical assessment of new referrals


•           Provide professional nursing advice on quality governance issues to nursing staff at site, promoting high standards of care and development of clinical practice.


•           Facilitate compliance with the company incident and serious incident policy and support staff in the investigation of serious incidents in line with company policy. This includes responsibility for the escalation of incidents to Priory SMT, conducting timely reviews and sharing lessons learned.


•           Support wards to prepare for Regulatory body inspections and Internal Benchmarking and Health and Safety inspections.


•           Deliver coaching and training as necessary in relation to developing and improving quality and practice.


•           Develop, manage and maintain strong working relationships with both internal and external stakeholders.


•           Ensure all contractual quality elements are met, working with respective service lines including reporting of the same.


•           As part of the Senior Management, team will carry out on-call duties as directed by the Hospital Director.


•           Contributes to the development of Priory policies, procedures, processes and initiatives


•           Expected to take part in the senior management on call rota.





•           Registered with the Nursing and Midwifery Council

•           Able to demonstrate innovation, systems analysis and SMART thinking

•           A detailed understanding of statutory regulations is essential.

•           Passionate about providing high quality care and continuous improvement

•           Demonstrated leadership and decision-making skills essential.

•           Forward thinking, proactive and creative

•           The ability to deal with multiple issues simultaneously in a highly dynamic environment.

•           High levels of integrity and boundaries




•           Experience of working at a supervisory or managerial level within a mental health environment; minimum 2 years working as a Ward Manager or equivalent.

•           Strong background within leadership and nursing management.

•           Experience of leading, implementing and reviewing quality initiatives in a related environment.

•           Strong track record of innovation.




•           Excellent verbal and non-verbal communications including awareness of impact of communication on desired audience. Can flex communication style dependent on situation and message.





•           Managerial responsibility for the effective operation and delivery of nursing services through a large team of permanent nurses and bank workers providing clinical care and treatment 24 hours a day, seven days a week.



•           Responsibility for the confidentiality, security and accuracy of patients records, data and information. Ensuring that good quality patient documentation which meets regulatory guidelines and statutory requirements.


Equality and Diversity

•           Respects and applies the requirements of equality and diversity, promoting and role modelling these across the team



Safeguarding Vulnernable Adults


•           All colleagues have a responsibility to protect and safeguard vulnerable individuals at risk (whether children or adults). Colleagues must be aware of local child and adult protection procedures and who to contact within the Local Authority Protection Teams for further advice. All colleagues are required to attend Adult Support and Protection training and to undertake additional training appropriate to their role.


Working Environment


•           The problems faced by patients may present difficult and challenging situations, which may heighten the physical, sensory and emotional demands of the role.


Upholding the Company's Behaviours


This provides some guidance on the types of conduct to support the Company Behaviours


Putting People First

            •           Strives to ensure every colleague is able to make a positive and lasting difference to Service Users and their families

•           Actively seeks to develop the potential of every service user and staff member



Being Supportive          

•           Celebrates success and supports colleagues through difficult times

•           Demonstrates loyalty to colleagues, manager and team


            •           Is honest and respectful in all interactions with colleagues and customers

Acting with        •           Demonstrates emotional control

Integrity           •           Ensures accurate recording of any transactions and interactions on all company documentation

            •           Challenges poor performance and behaviours



Being Positive   •

•           Promotes the company in a positive way at all times

Strives for positive outcomes, especially when times are challenging



Striving for Excellence   •

•           Always puts service quality first Shares and encourages innovation

Keeps on top of new developments in the sector

Division DBS info


The successful candidates will be required to apply for a PVG from Disclosure Scotland. Further information can be obtained from We are an equal opportunities employer. Priory Group will cover the cost of a DBS check.

Job Description


Closing Date