Recruitment Enquiries: 0116 240 8692

Mental Healthcare Support Worker




Priory Hospital Cheadle Royal, 100 Wilmslow Road, Manchester, SK8 3DG

Priory Group Division


Vacancy Type

Permanent - Full Time


£18,067.55 pa plus enhancements


37.5 per week worked 3 days over 7 (11.5 per day) shift/rota basis inc nights/weekends

Job Advert - Division Information

Is Healthcare your vocation?

Change the lives of others by starting with your own

at Priory’s Cheadle Royal Hospital.

£18,067.55 per annum.

PLUS shift enhancements for nights, weekends and Bank holidays

While you care for others, at Priory’s Cheadle Royal Hospital we’ll care for you and your career.

Job Advert Role Description

We’re currently looking for Healthcare Assistants with all levels of experience to add to our friendly family - we are one of the Priory Groups largest hospitals and we pride ourselves on having the best teams.

Priory Hospital Cheadle Royal has 14 different wards and cares for 151 patients.  Each ward has a dedicated Multi-Disciplinary Team which includes a Consultant Psychiatrist, Speciality Doctor, Ward Manager, Psychologist, Occupational Therapist and support services including Registered Mental Health Nurses (RMN) and experienced Healthcare Assistants (HCA).  Our primary aim is to support and care for our patients providing a full clinical pathway for patients onsite.

We operate a comprehensive inpatient mental health service comprising Acute, Psychiatric Intensive Care Services (PICU), Personality Disorder, Eating Disorders, CAMHS and Rehabilitation and Recovery giving our Healthcare Assistants the perfect opportunity to develop their skills across a variety of different services if they so wish.

About our Nursing Teams…

As a Healthcare Assistant you will be expected to support and assist the RMN’s in the assessment, planning and implementation of patient care and deliver the care to the patient as prescribed by the individual care plans, liaising with family members as appropriate.

You would also be expected to:

  • Assist qualified staff with the assessment and implementation of individual patient care plans undertaking routine tasks and activities as directed to facilitate the wellbeing, dignity and treatment of all patients.
  • Provide practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.
  • Observe and monitor the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
  • Provide specific interventions with patients as delegated by a RMN and following training and competency attainment. Such interventions include Observation and Engagement with Patients, escorting patients on leave, and being involved in de-escalation and management of violence and aggression.
  • Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.
  • Participate in regular ward meetings and attend other meetings as requested.
  • Assist in the maintenance of stock levels, including pharmaceutical products.
  • Assist in the maintenance of ward cleanliness and tidiness and adhere to infection control policy and procedures at all times.
  • Develop and maintain a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.
  • Help promote and maintain an environment conducive to meeting the needs of the patient/relatives and carers.
  • Ensure service users are gaining a quality service that is value for their money.
  • To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

Working hours are 37.5 hours per week, which conventionally works as 3 long shifts every 3 weeks and 4 long shifts in the 4th week.  

What we are looking for in you…

We pride ourselves on being an inclusive employer and embrace a diverse workforce.  We employ people from all walks of life because they embrace our hospitals values;

Putting people first  - We put the needs of our service users above all else.

Being supportive  -   We support our employees, our service users and their families when they need us most.

Acting with integrity -  We are honest, transparent and decent. We treat each other with respect.

Being positive - We see the best in our service users and each other and we strive to get things done. We never give up and we learn from our mistakes.

Striving for excellence -  For over 140 years, we have been trusted by our service users with their care. We take this trust seriously and constantly strive to improve the services we provide.

In addition to this, you will have a commitment to delivering high quality care and a desire to work within at least one of the abovementioned settings.

A career with Priory Cheadle Royal not only enables you to manage your own career pathway whilst paying a competitive salary, we also have a range of other benefits such as

  • 25 days annual leave (plus 8 Bank holidays) increasing with length of service
  • Birthday leave
  • Free on site parking
  • Subsidised meals
  • Contributory pension scheme
  • Priory Perks discount portal
  • Long Service recognition
  • Dedicated career pathway and many opportunities to progress (please see diagram below)
  • Enhanced sick pay and maternity pay after 1 years service
  • Wellbeing committee
  • Comprehensive Induction

We have a number of vacancies across all of our wards.  If you can see yourself joining our friendly team then we encourage you to apply now!

Division DBS info

We want to invest in you and your future! Find out about our career pathways:

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Job Description


Closing Date