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HR Advisor - South East Region





Priory Group Division

Adult Care

Vacancy Type

Permanent - Full Time


£30,000 to £32,000 (DOE)


37.5 per week

Job Advert Role Description

Reporting to the Regional HR Business Partner, the HR Advisor will be responsible for the handling of employee relations cases within the South East region. The region covers c75 care and support services, employing in the region of 2,000 colleagues, across a broad geographical spread from East Midlands down to Kent and East Sussex.  

This means being the first point of contact for Managers and Operations Directors, providing advice and guidance on policy and best practice. Although a significant part of the role is to oversee the employee relations case load, alongside this we are looking for an Advisor who will also deliver training workshops to managers to increase their knowledge and confidence.

The role is currently home-based and is likely to remain remote, with travel to sites and regional offices as required but the successful candidate should live within the region.

Key responsibilities:

  • Be first point of contact for all employee relations matters, coaching and advising line managers in line with company policy, process and employment law 
  • Develop robust relationships with senior managers, site leaders and HR colleagues and establish credibility as a specialist advisor
  • Provide advice on complex cases, in conjunction with HR Business Partner, including supporting the in-house legal team around ACAS and tribunal responses as required
  • Coach managers to develop their people management capability so that they are empowered to make future decisions and can operate in a self-sufficient way
  • Take a proactive, risk-based approach to case management, in line with our SLA’s and escalation processes, to ensure cases are managed in a timely manner and the correct outcomes are reached to safeguard our residents 
  • Identify key themes and trends, making recommendations to continuously improve our people management practices
  • Get involved in project work in the wider HR team including the review of policies, manager guides and other documentation
  • Be an active member of the regional and divisional HR team, collaborating to ensure best and consistent practice

Knowledge / Education / Skills:

  • Organised and able to prioritise, taking risk into account
  • Ability to handle ambiguity
  • Strong customer focussed attitude
  • Ability to build relationships and adapt your style and approach accordingly
  • Ability to deal with multiple issues simultaneously in a highly dynamic environment
  • Good understanding of UK employment law and HR best practice
  • Good IT skills, particularly around Microsoft Office and HR information systems
  • Strong communication skills, both written and verbal


  • Level 3 CIPD qualified, or relevant equivalent experience
  • Experience in a high volume, fast paced HR / ER advisor role
  • Experience of developing and coaching managers to improve people management capability
  • Past experience of working in a care sector is useful but not essential

It is a statutory requirement that the successful individual must be show evidence that they are either double-vaccinated (or willing to be vaccinated) against Covid-19, or be medically unable to be vaccinated.

Division DBS info

Career Pathways

As a Priory Group employee, you’ll be able to chart your long-term career along defined pathways (from Support Worker to CEO), each path providing you a fulfilling work environment and support from a world class organisation to achieve your professional goals. We want to invest in you to achieve the next step in your career, so you can continue to make a difference in people’s lives.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date