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Operations Director (Priory Adult Care) - Wales





Priory Group Division

Central Services

Vacancy Type

Permanent - Full Time




37.5 per week

Job Advert Location Description

This is a great opportunity to join the Priory Group as an Operations Director and to be part of a stable and high performing team. You will be an experienced operational leader responsible for the leadership of the highest quality care standards, cost control, commissioning, employee engagement and retention initiatives, engaging with a spectrum of stakeholders and ensuring regulatory requirements are satisfied.

Reporting into a Managing Director, you will be accountable for the financial and operational performance of the region covering a mix of residential services, older peoples services and supported living services

Job Advert Role Description

Key Responsibilities:

Lead and develop a culture in the region that values the very highest standards of safety, quality and excellent service user care are consistently delivered.

Lead and manage the Operational Management Team across all aspects of day to day business deliverables including monitoring performance in relation to quality and key performance indicators (QPI’s and KPI’s) to agreed targets for care standards, business planning, financial performance and quality.

Ensure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate, linking with Senior Quality Improvement Lead (QIL) and/or QIL as necessary.

Develop and maintain external stakeholder relationships (including Local Authorities and Care Commissioning Groups)

Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs, reducing turnover and avoiding unnecessary agency usage

Key Skills and Requirements:

Significant previous experience of managing large scale, multi-site and/or geographically spread teams, managing and leading sites to strive for excellence, good financial stewardship, promoting person centre care, good communicator, facilitating good team work, supporting colleagues to develop and ensuring effective service delivery.

Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environment

Significant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and development

Experience of working within a matrix organisation, influencing and directing multiple functions within a business in order to deliver a first class service is essential

While previous health/social care management experience is not essential, a clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high quality, person centred services is absolutely vital

A full, clean driving licence and access to a vehicle is essential, for which a car allowance will be paid.  Please note that the role will involve significant amounts of travel and overnight stays as required.  

Division DBS info


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland, and the cost of this will be covered by Priory Group. We are an equal opportunities employer.

Job Description


Closing Date