Recruitment Enquiries: 0116 240 8692

Night Secure Receptionist - Bank




Kneesworth House, Bassingbourn-cum-Kneesworth, Royston, Hertfordshire, SG8 5JP

Priory Group Division


Vacancy Type



£9.15 per hour



Job Advert - Division Information

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort.  So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.

Job Advert Location Description

Kneesworth House is a 155 bed mental health hospital situated in Cambridgeshire (on the borders of Hertfordshire) with good commuting access to / from London. The hospital has a full pathway of care including medium, low secure, locked rehabilitation and open recovery wards  situated across the site.

Job Advert Role Description

Our Night Secure Bank Receptionist role involves:

  • To operate the hospital’s security (airlock system in accordance with Departmental Procedures)
  • Ensure all visitors adhere to the hospital security procedures
  • To be responsible for all operational keys ensuring all security logs are completed
  • To be responsible for ensuring all Agency and Bank staff follow and understand all security procedures before allocation of keys
  • To act as the main point of contact for fire alarms and medical emergencies in line with hospital procedures
  • To complete all night security audits and logs
  • To contact on call staff when required using the hospital’s pager system
  • To broadcast messages in a clear precise manner across the hospital site using the hospital radio system
  • Ensuring visiting customer referrers, patients, relatives, professional and general visitors are met in a courteous, efficient and professional manner
  • Receive and process incoming and outgoing calls quickly courteously and efficiently
  • To maintain the reception diary, communication and handover logs along with all other records and logs held on reception
  • Liaising with the hospital drivers as a point of contact for all transport needs
  • Recording and logging the hospital pool vehicles when leaving site, ensuring that all necessary paperwork has been completed by the pool car drivers
  • Booking and recording of all taxies used by the hospital
  • Ensuring all ward mobiles are fully charged and that all appropriate logs are completed
  • To be able to work a 12 hour shift throughout the night following the hospital shift pattern
  • To attend all departmental meetings, mandatory hospital and departmental training

To be successful as a Night Secure Bank Receptionist, you’ll need:

  • Accurate recording of information
  • Comply with all Policies and Procedures
  • Confident in challenging difficult situations when needs be
  • An excellent telephone manner
  • Be prepared to go the extra mile
  • The ability to multi task
  • Be able to work within in a team as well as independently
  • Have a calm, confident and professional manner

About our benefits

In return for your expertise and hard work, we offer a wide range of benefits: 

  • 25 days annual leave plus bank holidays (at commencement of employment)
  • A Group Personal Pension Plan (GPPP)
  • Free meals while on duty
  • Carefirst – Employee Assistance Services
  • Continuous learning and development
  • Childcare vouchers
  • Career development
  • Voluntary Benefits

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services to adults and young people, Priory Group promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. 

Across our network of hospitals, residential care homes, education facilities and supported living services, we are making a real and lasting difference to the lives of the people we support.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS check.

Closing Date