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Pension and Benefits Administrator




Priory Group Central Office, 2 Barton Close, Grove Park, Enderby, Leicester, LE19 1SJ

Priory Group Division

Central Services

Vacancy Type

Permanent - Full Time





Job Advert - Division Information

We have an exciting opportunity for a Pensions and Benefits Administrator to join the team and support our growing business. Reporting to the Group Payroll, Pension and Benefits Manager, the Pensions and Benefits Administrator will be play a major part in the day to day administration of the Company’s pension and employee benefit schemes.  Your key focus will be to respond to all enquiries from service users that come into the Pensions & Benefits team via the employee helpline (both via telephone and email) in a caring, confident and timely manner; liaising with the Pensions Officer and Senior Pensions & Benefits Officer as necessary.

This role is based at our Leicester Offices.

Job Advert Location Description

Pensions and Benefits Administrator duties include but are not limited to:

  • Carry out all routine administration tasks in relation to the company’s various pension and employee benefit schemes
  • Administer schemes in accordance with governing documentation, statutory regulation and industry codes of practice and relevant operational requirements from relevant pension and employee benefit scheme providers
  • Deal with employee queries including rectification work efficiently and in a timely manner
  • Update employee / scheme data in relevant systems and maintain accurate records
  • Reconcile monthly pension contribution and/or benefit data files against payroll reports and process them electronically via secure email systems or direct web portal uploads
  • Assist with the production and processing of payments of all types for the various pension and employee benefit schemes
  • Support the team with general pensions and employee benefits administration
  • Liaise with third party benefit and pension providers as necessary for the performance of role tasks
  • Support the Pensions & Benefits team line management with any ad-hoc tasks and project work as may be required from time to time
  • Contribute to the process improvements at all levels to increase the efficiency and quality of all aspects of the Pensions & Benefits team
  • Work closely with other teams in the People Services area and with other site management and/or HR teams in the completion of all Pensions & Benefits team tasks
  • Maintain and develop strong working relationships with all external pensions and benefit scheme providers
  • Assist with the creation and maintenance of Pensions & Benefits team process documentation, including providing user friendly procedures and guidelines for service users and the business in general

Job Advert Role Description

What we would like from the Pensions and Benefits Administrator

  • Good working knowledge of pension schemes, in particular all types of defined contribution pension scheme arrangements and their regulation/operational requirements. Ideally some working knowledge of defined benefit pension arrangements would also be beneficial
  • Previous experience of working with public sector pension schemes, such as the Local Government Pension Scheme, or the Teachers’ Pension Scheme would be advantageous
  • Strong general PC and IT skills, including advanced knowledge of Excel for large data manipulation including data sorting, vlookups, pivot tables etc.
  • Highly organised individual with strong attention to detail, and a methodical and thorough approach to work
  • Adaptable and able to perform well in a challenging environment where priorities can change at short notice
  • Understands the importance of strong team-work
  • Resilient and able to stay calm and perform well under pressure


Further details can be found on the attached job description.

What we would like to give you:

  • 25 days annual leave + bank holidays
  • Online benefits and cash back rewards
  • Cycle to work scheme (qualifying period)
  • Technology Scheme (qualifying period)
  • Employee Referral Scheme
  • SMART Pension
  • Access to Career Pathways scheme


Please take the time to familiarise yourself with the attached job description prior to making an application.

We reserve the right to close this advert early if we find a suitable candidate.

Division DBS info


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS.

Job Description


Closing Date