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Quality Improvement Lead





Priory Group Division

Adult Care

Vacancy Type

Permanent - Full Time


£45k - £50k depending on experience



Job Advert Location Description

Priory Group are currently recruitment for a Quality Improvement Lead in the Leeds area.

Priory is the leading provider of behavioural care in the UK to over 30,000 people every year. Our purpose is to make a real and lasting difference for everyone we support, which is echoed in our corporate values.

You will support the Associate Director of Quality & Director of Quality to develop and improve best practice across our Adult Care services.

Responsible for a portfolio of services in the region, aiming to ensure that all services meet all regulatory and company requirements and are continually improving the quality of service delivery and service user experience. 

Responsibilities include:

  • To work intensively with all sites considered to be in ‘turnaround’ to drive continuous and sustainable quality improvement
  • Ensure the appropriate support and coaching is provided to identified site teams that is targeted to assist them to build the capacity and capability to enable the implementation of action plans to ensure sustained quality improvement.
  • Exercise strong practice leadership in a style and manner consistent with the company’s values, sharing best practice, positively influencing colleagues at all levels, and encouraging reflective practice and a culture of continuous improvement.
  • Support with and monitor regulatory compliance and quality of care at identified sites to ensure risk is proactively identified and addressed, governance processes are in place and effectively applied, and the monitoring of implementation of action plans to ensure all sites are offering high quality care and are sufficiently prepared for regulatory and commissioner inspections
  • Be responsible for the quality induction of all new Home Manager’s and Deputy Home - Manager’s and other professional colleagues as directed
  • Work with the relevant Managing Director or Operations Director to investigate and respond to complaints and serious incidents regarding sites and ensure the identification, sharing and implementation of any lessons learned as appropriate
  • Work with the Managing Director, Operations Directors and Service Managers to professionally manage safeguarding issues, liaising with all stakeholders and working at all times to support the individual and protect the reputation and interests of Priory Adult Care.  
  • Communicate progress and findings promptly to the Associate Director of Quality, Director of Quality and the Managing Director.
  • Ensure the maintenance of professional standards of care within the Codes of Professional Practice.

What we'd like from you:

  • Relevant industry experience at a management level and previous experience of managing a group of staff.
  • Expert specialist knowledge of implementing and reviewing quality initiatives in a related business environment. Educated to a degree level or equivalent the post holder will have experience of managing and leading ‘good’ adult social care services and have knowledge and experience of managing change, quality improvement processes, and site turnaround. 
  • Will have detailed and up to date knowledge of the social care industry, regulatory matters and current best practice.
  • Experience of discussing issues with, and presenting findings to, management teams.
  • Evidence of having implemented practices which have resulted in positive outcomes for people with complex needs and /or long term conditions
  • Strong report writing skills with the ability to present information and recommendations in a clear and logical way.
  • A sound understanding of the environment your division operates within is essential.
  • Experience of leading a team – being able to set objectives, equipping employees to achieve those objectives and providing a range of support to help a team develop and progress its overall level of capability and contribution to the business.
  • A valid UK driving licence is essential for the role and is regular CPD to ensure the role holder is up to date and credible in a wide range of areas.  In addition they will be expected to undergo specific statutory and regulatory training as the role requires from time to time

The role holder will be expected to combine home working with regular service visits including regular overnight stays away from home as required.  In addition they may be required to attend external meetings with a range of stakeholders

Division DBS info


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS.

Closing Date