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Service Development Manager





Priory Group Division

Central Services

Vacancy Type

Permanent - Full Time



Job Advert - Division Information

When you join Priory Group you'll be part of something special - an innovative and rapidly growing organisation that is helping to redefine the health, social care and education landscape across the UK.

Job Advert Location Description


• Build and maintain strong links with social care and health commissioning authorities, purchasing commissioners and other referrers to generate enquiries and referrals.
• Identify and manage the referral process through to admission working closely with Operational Teams and key personnel.
• Support Operational Teams in the reviewing and development of services, new business opportunities and work closely with the Bidding Team on the completion of tenders.
• Support in the development of core and existing services providing appropriate feedback and support when required to ensure services are at a quality that provides best value to commissioners.
• Support in the development of Sales and Marketing plans at a localised level to ensure services are promoted strategically and effectively. 
• Provide regular activity reports to the Service Development Director and Managing Director of the region.
• Prepare and present monthly business reports to Regional Senior Management Team.
• Ensure all business development activities meet and integrate with organisational requirements for quality management, health and safety, legal requirements, environmental policies and general duty of care.
• Proactively manage administrative tasks and reporting, thus ensuring the availability of accurate, timely information to support monitoring and management of occupancy levels, contracts, and relationships.
• Proactively manage referrals to and from other Priory divisions for service users as required.
• Achieve budgeted regional census across all services.
• Understand the Adult Care business development strategy within the context of the wider Governmental social care strategy and develop early business intelligence to respond to this.
• Develop processes to ensure appropriate action is taken to understand and reverse adverse movement in contract activity/financial positions.
• Assist with the creation of Business Case reports through the use of operational knowledge and market intelligence. 
• Identify potential contract and other joint working opportunities and progress as required. 
• Support the Marketing team in developing key materials that support growth across the division.
• Work with the Bidding team to identify and fully evaluate opportunities, including public sector tenders, researching the market and competitive environment in order to produce commissioning specific and viable tender submissions, supporting with the development of these opportunities as required.
• Fully evaluate identified opportunities, including public sector tenders, researching the marketing and competitive environment in order to produce commissioning specific and commercially viable business development cases and tender submissions.
• Agree appropriate fees and service delivery with Commissioners that supports in the achievement of the divisional Revenue, EBITDA targets and Occupancy targets.



• Graduate or equivalent with a proven track record of new business development, ideally within the social care sector.
• Proven self-starter with excellent track record in delivering against sales targets.
• Strong analytical skills, with excellent communication skills, both written and verbal, including report writing and presentation capabilities.
• Ability to work collaboratively as part of a multi-disciplinary team
• The candidate must reside within the Sales Region.
• Desirable but not essential – knowledge of social health care and services.

Job Advert Role Description

What we want to offer a Service Development Manager;

  • Competitive salary
  • SMART pension
  • Online benefits portal with cashback options
  • Gymflex
  • 25 Days annual leave + bank holidays
  • Career pathways programme

Division DBS info


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS.

Job Description


Closing Date