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Recruitment Enquiries: 0116 240 8692

Support Services Manager

Reference

PRI47709

Location

Priory Hospital Norwich, Ellingham Road, Attleborough, Norfolk NR17 1AE

Priory Group Division

Healthcare

Vacancy Type

Permanent - Full Time

Salary

£30000

Hours

37.5

Job Advert Role Description

Priory Hospital Norwich is our new acute service which was opened in June 2020. In last 3 months we have invested heavily in Priory Hospital Norwich in order to revitalise or service and ensure that we put our patients at the centre of everything we do. We are currently in the process of a phased opening and are looking for candidates who are committed to being a part of our long term journey. We are a busy acute unit aiming to offer a high standard of care and deliver great outcomes for patients.

We are seeking a motivated and highly orgenised individual who will be responsible for the operation of support services for the unit including the catering, housekeeping, maintenance, administration and reception functions. The post holder is a member of the hospital’s Senior Management Team.

• To manage and develop Support Services, ensuring that the highest quality services are provided within budget. • Manages the maintenance of all the hospital’s assets, including the building, within the Capital Expenditure Budget. • Alongside Hospital Director and Regional Finance Manager, identifies budgetary needs (both operational and capital) and puts together proposals to be sent to MD. • Ensures that functional spends are correctly managed within agreed budgets, as well as identifying and flagging any potential overspends on a weekly basis. • Build and maintain effective relationships with external suppliers. • Be highly visible within site to both service users and colleagues. • Seeks advice and guidance from Estates professionals to ensure that all improvements to assets are carried out to Priory minimum standards, as well as meeting any regulatory requirements. • Project manages local capital expenditure, if required, meeting with contractors and ensuring best value. • Lead on site for any building improvements or projects including new builds. • Manage the activities of any contractors on site to ensure all jobs are completed in a timely manner and within budget. • Carry out regular building checks to ensure meets quality and compliance standards. • Responsible for all people issues within support services including leading, developing, recruiting and motivating all team members. • Keeps abreast of the latest developments in the hospitality, catering and maintenance industries, ensuring that best practice are adopted where appropriate. • Provide out of hours support for emergency situations with site attendance if necessary • Ensures team awareness of Priory Customer Satisfaction Surveys, implementing changes as appropriate. • Communicates and implements Priory policies and procedures, ensuring that all regulatory, health & safety and operational standards are adhered to. • Maintain health and safety documentation as delegated within their role, requesting assistance from external contractors as appropriate, together with carrying out local safety checks in line with Priory Group Health and Safety policies • Ensure appropriate external contractors are used to undertake repairs and not to make any repairs or alterations that would affect the safety of the workplace • Report regularly to site manager on health and safety and fire issues • Co-ordinates Health & Safety for the hospital reporting directly to the Hospital Director and feeds back to SMT, Clinical Governance and Health & Safety meetings.

In return for your expertise and hard work, we offer a wide range of benefits including:

•           Competitive salary

•           25 days’ annual leave plus 8 bank holidays increasing to 30 days plus bank holidays with length of service

•           Extra Service Annual leave awards

•           Career development

•           An employee assistance programme

•           Free meals/refreshments when on duty

•           Free car parking

•           Donation to a charity of their choice

•           DBS paid for by the Priory Group

Division DBS info

About us

As one of the UK’s leading providers of behavioural care and specialist support services to adults and young people, Priory Group promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development. 

Across our network of hospitals, residential care homes, education facilities and supported living services, we are making a real and lasting difference to the lives of the people we support.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS check.

Closing Date

16/05/2021