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Deputy Agency Manager




Priory Group Northern Office, Park Hall, Middleton St George, Darlington, DL2 1TS

Priory Group Division

Central Services

Vacancy Type

Permanent - Full Time





Job Advert - Division Information

When you join Priory Group you'll be part of something special - an innovative and rapidly growing organisation that is helping to redefine the health, social care and education landscape across the UK.

Job Advert Location Description

This role is based at our Northern Office located in Darlington, with occasional travel to meet with agencies and Priory Group Stakeholders.

Job Advert Role Description

We have an exciting opportunity for a Deputy Agency Manager to join the team and support our growing business. Reporting to the Group Agency Manager, the Deputy Agency Manager will be play a major part in supporting the Priory in its management of its temporary staffing functions and the Priory Preferred Supplier List.

Deputy Agency Manager duties include but are not limited to:


  • Be a valued part of a team that is the key interface between Priory Group and the PSL agencies
  • Build effective partnership relationships with the PSL agencies and other agencies to ensure a high standard of service provision
  • Monitor compliance within the PSL agencies, their adherence to the established service level agreement (SLA) and the general terms and conditions to ensure consistent compliance with these terms, regulations and the law
  • Build effective internal stakeholder relationships within our Finance, HR and Legal teams to respond to enquiries, solve problems, share information and good practice to facilitate the continuous and consistent improvement of the service

What we would like from the Deputy Agency Manager:


  • Excellent written, verbal and presentation skills along with proven computer skills especially spreadsheet design / Excel including the use of pivot tables and formulas
  • Demonstrate the ability to manage, analyse and interpret large volumes of data maintaining the strategic overview and the necessary attention to detail
  • Reflect an ability and experience in building partnerships with internal and external stakeholders at all levels
  • Demonstrate strong leadership skills and the experience in holding others to account to uphold consistent compliance with agreed terms and conditions, government regulation and law

What we would like to give you:

  • 25 days annual leave + bank holidays
  • Online benefits and cash back rewards
  • Cycle to work scheme (qualifying period)
  • Technology Scheme (qualifying period)
  • Employee Referral Scheme
  • SMART Pension
  • Access to Career Pathways scheme

Please take the time to familiarise yourself with the attached job description prior to making an application. 
We reserve the right to close this advert early if we find a suitable candidate.

Division DBS info


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS.

Job Description


Closing Date