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Mental Health Act Administrator




Priory Hospital Malvern, 49 Hanley Road Malvern Wells West Midlands WR14 4HZ

Priory Group Division


Vacancy Type

Permanent - Full Time




37.5 hrs p/wk

Job Advert Location Description



A new, exciting opportunity has arisen for a Mental Health Act Administrator working at our new Priory Hospital Malvern opening in April 2021. 

Located at the foot of the Malvern Hills, Priory Hospital Malvern provides a specialist psychiatric rehabilitation and recovery service for 20 men aged 18 years or older in a beautiful and relaxing setting. Our patients suffer from enduring mental illness and/ or personality disorder.   We support the needs of both detained and voluntary patients and can manage patients with complex needs, including those with a history of offending.

We aim to support patients in developing the life skills needed to enter back into the community where appropriate.

Job Advert Role Description

Reporting to the Hospital Director you will be responsible for providing structured administrative processes to ensure Priory Hospital Malvern is in compliance with the Mental Health Act (1983).

The role requires exceptional organisational skills as you will be responsible for ensuring the safe and secure storage of legal documentation for each patient. You must also ensure relevant professionals are aware of any key dates when they need to be involved in a patient’s care.

Your excellent communication skills will enable you to develop relationships with our patient’s relatives, where appropriate and liaise with key contacts within the healthcare sector. You will also have the confidence to participate in Mental Health Act audits and liaise with CQC during any planned and unannounced visits.

Experience of working in a customer focused environment is essential; previous experience of working within the NHS or healthcare sector would be beneficial.



1.To have a comprehensive understanding of the Mental Health Act 1983 (amended 2007)

2.The post holder will liaise with the hospital managers to arrange appropriate meetings for renewals and reviews of detention and ensuring that the managers keep up to date with relevant sections of the act.

3.To securely maintain the legal papers for the patients detained at the hospital in line with both local and national policy frameworks.

4.To offer support to the hospital manager and the approved clinician surrounding the legal frameworks of the act.

5.Prepare assessments, case notes and other clinical reports and documentation relating to the patients and their treatment.

6.Draft letters and undertake filing and general administrative duties.

7.Arrange pre-admission assessments and other appointments for and on behalf of the clinical team.

8.Arrange internal and external meetings, which incorporates the following:

  • Producing, updating and maintaining meeting programmes.
  • Requesting, collating and preparing reports from both internal and external bodies.
  • Liaising with internal and external professionals, Tribunal Office and Ministry of Justice.
  • Inviting relevant people to meetings.
  • Booking board room and organising refreshments.
  • Minute taking.
  • Keep diary and make appointments.
  • Typing, filing and distributing Clinical Update Information as and when needed to Patient Funders.-To ensure that the staff team receive support to enable them to advise the current patient population on the legal frameworks for appeals to the tribunal service and hospital managers.

Professional Responsibilities:

1.The post-holder will be representing our services as a main point of contact and will need to have highly developed professional standards in their approach to all visitors, patients and staff.

2.The post-holder has a duty to ensure that they are equipped with the necessary skills to undertake the tasks required of them and should seek clarification, training and guidance in any areas of deficit or uncertainty.



1.The post-holder will have access to a wide range of confidential information relating to patients, staff and the company which must not be divulged to any unauthorised person in any circumstances.

2.The post-holder must be proficient in the use of Word, Excel and PowerPoint, be able to prioritise their workload and have the ability to be undertake complex and detailed information analysis.



  • An excellent careers pathway – there are plenty of career opportunities within Priory for you to explore and progress within.
  • Free parking – because who should pay to park at work?
  •  25 days’ annual leave plus bank holidays – plenty of time for holidays!
  •  An extra day annual leave for your birthday!  - Because we believe no one should have to work on their birthday.
  • Access to our Priory Perks app – save your-self money at lots of high street retailers, restaurants and other services.
  • Comprehensive induction - we want you to be the best you can be in your new role and we invest the time to make sure you understand what that role is and how you can be successful in it.
  • Wellbeing initiatives at site – whilst you care for our patients, we care for you and your wellbeing.

Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date