Recruitment Enquiries: 0116 240 8692

Corporate Client Executive




Priory Group Head Office, 80 Hammersmith Road, London, W14 8UD

Priory Group Division

Central Services

Vacancy Type

Permanent - Full Time




37.5 hours per week

Job Advert - Division Information

We have an exciting opportunity for a Corporate Client Executive to join the team and support our growing business. When you join Priory Group you'll be part of something special - an innovative and rapidly growing organisation that is helping to redefine the health, social care and education landscape across the UK.

Job Advert Location Description

This role will be based in our Head Office in Hammersmith, London but there may be a requirement for you to travel to other Priory sites. 

We have a rotating shift pattern in place to cover the office hours of 8 am to 6pm Monday to Friday, 

Job Advert Role Description

Corporate Client Executive duties include but are not limited to;


  • Proactive referral management for duration of the referral
  • Building and maintaining relationships with key internal and external stakeholders
  • Accurate data recording for internal and external reports, following agreed SLA requirements
  • Professional and compassionate patient and client contact throughout patient journey
  • Efficient management of e-mail and voicemail inbox systems
  • Management and investigation of queries, escalations and complaints including complex cases
  • Processing of specified client invoices, investigating and resolving client invoicing queries
  • Proactive management of therapy costs, ensuring accurate rates are charged and correct Referring Provider Bill Codes are utilised
  • Full compliance of Corporate Client team SLA’s

What we would like to give you

  • 25 days annual leave and Bank Holiday
  • Online discounts and Cashback rewards
  • SMART Pension
  • Cycle to Work Scheme (qualifying period)
  • Technology Scheme (qualifying period)
  • Career Pathways programme
  • Employee Referral Scheme

Please take the time to familiarise yourself with the full job description, prior to making an application.

Division DBS info


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory Group will cover the cost of a DBS.

Job Description


Closing Date