Recruitment Enquiries: 0116 240 8692

Residential Support Worker




Highbury House, Hereford, HR8

Priory Group Division

Education & Children's Services

Vacancy Type

Permanent - Full Time


£17,004 per annum plus £40 sleep in allowance


37.5 hours per week

Job Advert Role Description

Our Children’s Home situated in Hereford is seeking a permanent full-time Residential Support Worker. Highbury House is a registered home for up to 7 young people, accommodating boys and girls, between the age of 11 to 18.  The children and young people within the home have emotional and behavioural difficulties and are starting to engage with methods of behaviour management and assistance with their emotional needs.

As a Support Worker at our children’s home in the Herefordshire area, you will be a key member of our team, providing high standards of person-centred support and care to our young people. Through a warm, welcoming and relaxed approached with a structured environment, you will encourage young people to develop social, educational and practical skills to lead a fulfilling life set in beautiful surroundings.

Our Support Worker roles in Hereford offer a salary of up to £16,185 per annum plus £40 nightly sleep in allowance. There is an opportunity for overtime if desired.


As a Support Worker, you’ll be doing the following:

  • Be the young person’s champion and as part of the wider team strive to ensure that they achieve their aspirations and full potential
  • Manage the well-being and behaviour of young people ensuring behaviour's are addressed promptly and sensitively
  • Support young people in daily activities including family contact, attending local clubs, 1:1 activities in the community, promoting independence and social behaviour
  • You will be assigned a key child and play a pivotal role in their day to day life including attending reviews and liaising with external agencies and advocating their needs
  • Support and encourage educational engagement and attainment including homework and behavioural support within the education setting
  • Working as a team you will ensure the home is kept to a good standard in all aspects of housekeeping.

A Level 3 Residential Childcare qualification is desirable but not essential for this role.  Priory Group will fund the relevant qualifications that are necessary for this post.  Successful applicants will ideally have previous experience of working with young people with challenging behaviour. 

Due to the nature of the role you would need to have held a driving license for at least three years and have no more than six points.


A family is 24/7 and so are we. We use a rota system to ensure the young people in our home get the care they need. As a Support Worker in our Home, there is a shift rota system that includes working some weekends and bank holidays.  This home is open 52 weeks per year.

Please see an example of the rolling rota pattern over 3 weeks below.

Week 1: (Work 15 Hours each shift starting at 8.00am and Finish at 23.00pm)

Monday & Thursday

Week 2: (Work 15 Hours each shift starting at 8.00am and Finish at 23.00pm)

Wednesday, Saturday & Sunday

Week 3: (Work 15 Hours each shift starting at 8.00am and Finish at 23.00pm)

Tuesday & Friday

Our Benefits

  • 33 days annual leave (inclusive of bank holidays)
  • Priory Group Pension
  • Travel Insurance
  • Cycle to work scheme
  • Dental Insurance
  • Reduced price Gym membership
  • Gourmet Society Card
  • Healthcare cash plan
  • Online benefits portal and high street store cashback rewards
  • Priory Group Career Pathways - build your skills and plan for your future career with on-going training supported.

What’s next?

To apply, just click 'Apply Now'.  Our online application form captures information to help keep our young people safe so thank you for taking the time to complete it.

If you have questions and want to find out more please contact Claire or Jayne on 01952 432660 between the hours 9-5pm (Mon-Fri).

Priory Education and Children’s Services is a leading company in the UK offering independent behavioural care for commissioners across the UK.  With over 100 high quality schools, colleges and homes we focus on making a real and lasting difference for everyone we support. 

If you have been affected by coronavirus, or are tired of working from home we have care and education roles available across the country for temp, part-time and full time roles.

Search all our available roles here:

Division DBS info


For all roles we require a minimum of two references.  References provided must cover the last 3 years, for all of our services we will need to request all references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our schools.

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.


Priory Education Services is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and disclosures with the relevant body at an enhanced level. We are an equal opportunities employer. Priory Education and Children's services will cover the cost of a DBS.


Job Description


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