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Recruitment Enquiries: 0116 240 8692

Support Services Manager

Reference

PRI30387

Location

Lakeside View - Lakeside View,1 Ivydene Way,Off Noose Lane,Willenhall, West Midlands WV13 3AG

Priory Group Division

Healthcare

Vacancy Type

Permanent - Part Time

Salary

£35,000 (FTE) - £21,000 (pro rata)

Hours

22.5

Job Advert - Division Information

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort.  So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.

 

Job Advert Role Description

Lakeside View is a 32 bedded hospital in Willenhall that cares for patients who are 18 years and over in an acute setting.

 

Finch Ward - 12 bedded male acute ward

Robin Ward - 8 bedded male acute ward

Swan Ward - 8 bedded female acute ward

 

The aim at Lakeside View is to provide a person centred approach and therapeutic environment, which promotes collaborative care planning to optimise treatment goals. Right from the point of admission to our acute services, our aim is to support patients to be discharged safely back into the community where they can continue to progress towards recovery in a less restrictive environment.

 

This will be achieved by:

•           Thorough assessment of individuals needs throughout admission

•           Person centred collaborative treatment plans

•           A range of interventions available from a diverse MDT

•           Being cared for in the least restrictive environment

 

The acute wards on site provides patients with excellent space and facilities, including en-suite bedrooms and large living spaces furnished with activity equipment such as games consoles.

 

Outside of the wards, a purpose built therapy suite contains a rehabilitation kitchen for patient cooking sessions, and a sessional therapy room. The hospital is set in the centre of an extensive nature reserve, which contains an abundance of flora & fauna. The site also has areas for outside sports activity.

 

The clinical team at Lakeside View encourage full involvement of the service user, their family and external professionals throughout their stay. They are invited to attend Ward Reviews and CPA meetings to ensure clear communication throughout the care pathway in order to promote individuals' recovery and facilitate discharge.

 

In order to maximise recovery, interventions offered include a wide range of therapeutic approaches, combining psychiatric and cognitive behavioural perspectives with occupational therapy, psychology, leisure and recreational activity. 

Joining as a member of the Senior Management Team, the Support Services Manager is responsible for the operation of support services for the unit including the catering, housekeeping, maintenance, administration and reception functions - ensuring that a high quality service is being provided.

 

Key duties:

• To manage and develop Support Services, ensuring that the highest quality services are provided within budget.

• Manages the maintenance of all the hospital’s assets, including the building taking a lead on site for any building improvements or projects.

• Alongside Hospital Director and Regional Finance Manager, identifies budgetary needs (both operational and capital) and puts together proposals to be sent to MD ensuring that functional spends are correctly managed within agreed budgets, as well as identifying and flagging any potential overspends on a weekly basis.

• Responsible for all people issues within support services including leading, developing, recruiting and motivating all team members

• Build and maintain effective relationships with external suppliers as well as managing the activities of any contractors on site to ensure all jobs are completed in a timely manner and within budget. This will include ensuring appropriate external contractors are used to undertake repairs and not to make any repairs or alterations that would affect the safety of the workplace

• Seeks advice and guidance from Estates professionals to ensure that all improvements to assets are carried out to Priory minimum standards, as well as meeting any regulatory requirements.

• Carry out regular building checks to ensure meets quality and compliance standards.

• Provide out of hours support for emergency situations with site attendance if necessary

• Communicates and implements Priory policies and procedures, ensuring that all regulatory, health & safety and operational standards are adhered to.

• Maintain health and safety documentation as delegated within their role, requesting assistance from external contractors as appropriate, together with carrying out local safety checks in line with Priory Group Health and Safety policies

• Co-ordinating Health & Safety for the hospital reporting directly to the Hospital Director and feeds back to SMT, Clinical Governance and Health & Safety meetings.

 

Role requirements:

 

• Relevant professional qualification, which is accredited by a recognised institute.

• Experience in project management, ideally with a qualification

• Excellent communication and negotiation skills.

• Good organisation and time management

• Comfortable working within tight deadlines

• First class customer service skills

 

In return for your expertise and hard work, we offer a wide range of benefits including:

•           25 days annual leave plus bank holidays

•           A Group Personal Pension Plan (GPPP)

•           Private Medical Insurance Scheme

•           Life Assurance

•           Free meals while on duty

•           Carefirst – Employee Assistance Services

•           Continuous learning and development

•           Career development

•           Personal health insurance

•           An employee assistance programme

•           Free car parking (at most sites)

•           Voluntary Benefits

 

Interviews to be held on 05/09/2019

Division DBS info

We want to invest in you and your future! Find out about our career pathways:

https://www.priorycareerpathways.com/

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date

30/08/2019