Recruitment Enquiries: 0116 240 8692

Medical Secretary




St John's House, St John's House, Lion Road, Palgrave, IP22 1BA

Priory Group Division


Vacancy Type

Permanent - Full Time


£17003.05 per annum


37.5 (part time/job share considered)

Job Advert - Division Information

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort.  So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.


Job Advert Location Description

Our service is based on the Norfolk/Suffolk border and provides a range of assessment, treatment, rehabilitation and specialist residential services to over 90 adults with a learning disability in a range of different environments suited to their individual needs including medium, low secure and rehabilitation.

In addition to a learning disability, many of our patients have complex needs including forensic histories, mental illness, ASC and Personality Disorders.  Most patients are detained under the Mental Health Act 1983.


Job Advert Role Description

Our Medical Secretary role requires the provision of efficient, professional and effective administrative and secretarial support within the hospitals to various Multi Disciplinary team members.


The main duties of the role include:


1.         Assisting with administrative tasks providing efficient and effective administrative and secretarial support to the hospital, including document and report production, telephone enquiries, diary management, meeting and greeting visitors and other administrative tasks as appropriate.


2.         Handling of external and internal enquiries, recognising the level of importance of particular enquiries or issues and applying the appropriate prioritisation; passing issues and enquiries on for appropriate action to ensure the highest level of service.


3.         Ensuring that all information and documentation is correctly processed in line with policies and procedures in order that regulatory, statutory, compliance and financial requirements are met; maintaining the audit trail ensuring up to date and accurate information can be provided or accessed as required.


4.         Updating patients records, central and local database systems, ensuring accuracy of all data input.


5.         Ensuring the effective operation of delegated administrative processes and procedures.


6.         Covering for each other Medical Secretaries and Administrators during periods of absence which will involve some across site working.

Division DBS info

We want to invest in you and your future! Find out about our career pathways:

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date