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Operations Director

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Reference

PRI27158

Location

Remote

Priory Group Division

Central Services

Vacancy Type

Permanent - Full Time

Salary

Competitive

Hours

37.5 per week

Job Advert - Division Information

Priory is the leading provider of behavioural care in the UK to over 30,000 people every year. Our purpose is to make a real and lasting difference for everyone we support, which is echoed in our corporate behaviours.

Job Advert Location Description

Reporting into a Managing Director, you will be accountable for the financial and operational performance of a sub-region of the division covering approximately 20-25 services across the East Midlands / South Of England.  This includes responsibility for leading a management team, the management of quality and care standards, cost control, commissioning, employee engagement and retention initiatives, engaging with a spectrum of stakeholders and ensuring regulatory requirements are satisfied. This role is remotely based covering East Midlands / South of England region.

Job Advert Role Description

As an Operations Director you will ensure that all actions are in line with the Priory Purpose and Behaviours ensuring a high level of quality care and service is provided for all services users, their families and stakeholders.

Key Responsibilities:

  • Lead and develop a culture in their region that values the very highest standards of safety, quality and excellent service user care are consistently delivered.
  • Lead and manage the Operational Management Team across all aspects of day to day business deliverables including monitoring performance in relation to quality and key performance indicators (QPI’s and KPI’s) to agreed targets for care standards, business planning, financial performance and quality.
  • Ensure compliance with all statutory regulatory bodies and company policies and procedures, and accountable for ensuring findings from internal site quality inspections are reviewed and actioned as appropriate, linking with Senior Quality Improvement Lead (QIL) and/or QIL as necessary.
  • Develop and maintain external stakeholder relationships (including Local Authorities and Care Commissioning Groups)
  • Establish and direct a regional recruitment and retention strategy designed to meet appropriate staffing needs, reducing turnover and avoiding unnecessary agency usage

Key Skills and Requirements:

  • Significant previous experience of managing large scale, multi-site and/or geographically spread teams with proven leadership of delivering major organisational change programmes
  • Strong organisational skills, ability to prioritise and multi-task, work well under pressure, handling multiple issues simultaneously in a dynamic and often ambiguous environment
  • Significant operational and financial planning ability with experience of commercial accountability for cost control, financial performance, business growth and development
  • Experience of working within a matrix organisation, influencing and directing multiple functions within a business in order to deliver a first class service is essential
  • While previous health/social care management experience is not essential, a clear understanding of the factors influencing and impacting social care provision and a demonstrable passion for delivering high quality, person centred services is absolutely vital
  • A full, clean driving licence and access to a vehicle is essential, for which a car allowance will be paid.  Please note that the role will involve significant amounts of travel and overnight stays as required.  

Division DBS info

We want to invest in you and your future! Find out about our career pathways:

https://www.priorycareerpathways.com/

 

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Job Description

Operations_Director.pdf

Closing Date

18/04/2019