Recruitment Enquiries: 0116 240 8692

Senior Healthcare Support Worker




Albion House, 8-12 Albion Way, Lewisham, SE13 6BT

Priory Group Division


Vacancy Type

Permanent - Full Time





Job Advert - Division Information

Partnerships in Care is one of the UK's leading providers of independent specialisit secure and step-down services for people with mental illness,personality disorders,learning disabilities,autism spectrum disorders and brain injuries.

With hospitals around the country,30 years of experience in our sector and highly skilled and experienced teams, we help patients and commissioners find the right care pathways without the need for multiple reassessments.

Job Advert Role Description

As a Senior Healthcare Support Worker you will be working within a team, which includes a range of professionals. You will make an effective contribution to providing high quality care within a low secure setting.


Key duties:


To follow all Health & Safety Regulations and Risk Factors as per regulations.

To report to the person in charge upon arrival and receive a full account/hand over concerning each client and their current situation/needs.

To receive instruction from the person in charge concerning your duties for the shift.

To ensure you are familiar with client's records,history,notes etc. maintaining appropriate records in keeping with statutory requirements and in sccordance with Albion House policies and procedures.

To observe and monitor clients overall physical and mental health reporting any concerns over behaviour, moods, emotions to the person in charge.

To escort,if required ,clients on shopping trips, appointments etc.

One to One with resident when requsted.

To provide and encourage activities with clients either individual or group.

To provide individual support , advice and guidance to clients should they require support in times of restlessness or distress.

To provide sensitive support and advice to aid client's access a wide variety of community based facilities including educational, work and social activities.

To communicate clearly with clients and staff members, be polite,show respect, empathy and non-judgemental.

To report and document clearly any incidents or points of interest in residents file.

To provide assistance in preparing /serving breakfast, lunch and Dinner ensuring that clients have enough food and drinks.

To provide help in the serving and cleaning up at the main evening meal.

To maintain a happy atmosphere wthin the home, integrating and communicating with clients and reporting anything of concern to the manager or person in charge.

To be prepared to carry out domestic duties that may be required in an effort to maintain a clean and healthy environment.

To be familiar with COSHH regulation and ensure proper usage of chemicals used being aware of poisoning/ allergic reactions.

To use/wear protective clothing as required with product use.

To encourage clients to participate in the cleaning /tidying of their rooms.

To ensure that bedding is changed and the rooms are clean and tidy.

To report any incident to the person in charge concerning anything that you feel not o be best in the interest of clients, the home or staff.

To report any health and safety hazard to the manager or person in charge immediately and record in maintenance folder.

To carry out other duties as may reasonably be required in accordance with the needs of the service.

To ensure that all duties are undertaken in accordance with Albion House's Equal Opportunities policy.




NVQ 2/3 or care certificate

Medication management including administration of medication

Good communication skills

Ability to work flexibily.

Basic liiteracy skills.

Common sence apporoach to problem solving.

Basic numeracy skills.

Motivation and initiative.

Some appreciation of Mental Health problems.

Eduaction to GCSE Standard.

Basic computor skills





In return for your expertise and hard work, we offer a wide range of benefits including:


25 days annual leave plus bank holidays.

A Group Personal Pension Plan (GPPP)

Life Assurance

Free meals while on duty.

Continuous learning and development.

Childcare vouchers

Career development

Personal health insurance

Voluntary Benefits.



Division DBS info

We want to invest in you and your future! Find out about our career pathways:

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date