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Bank Centre Administrator

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41 Harley Street, Marylebone, London, W1G 8QH

Priory Group Division


Vacancy Type


Job Advert - Division Information


Knowing that you’re making a difference to people’s lives is rewarding in itself. But our many roles offer much more than that. As well as helping you grow and develop your talent, we want you to feel proud of where you work and what you do.



Job Advert Location Description

Priory Healthcare is the UK’s leading provider of private mental health care. We have an outstanding reputation both for the service we deliver and for the investment we make in our people and in our environment. The Priory Wellbeing Centre at Harley Street is an exciting service at the heart of one of the nation's most recognisable areas for providing private healthcare solutions.


Job Advert Role Description

We are seeking to appoint experienced bank administrators who has worked in exemplary customer facing environments. You will join our fantastic new centre at Harley Street.


Duties within this position will include, but are not limited to:


•           Managing the diary of the clinic, ensuring the efficient coordination of dates, times and rooms and the effective scheduling and prioritisation of appointments, meetings and other associated events and functions


•           Managing and coordinating referrals and maintaining waiting lists


•           Providing a comprehensive administrative service to the clinic and liaising with all stakeholders (including patients) gathering feedback and dealing with queries and complaints


•           Ensuring the effective and efficient maintenance of computerised databases and paper filing systems through the timely and accurate updating of associated records.


•           Billing of all appointments, monitoring and chasing debt,  financial tracking, record keeping,  payments tracking and processing


Experience of working in a fast paced service with excellent customer service is essential and experience of working in a healthcare setting is preferred.

Priory Wellbeing Centre Harley Street  is committed to safeguarding and promoting the welfare of all our patients. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service. We are an equal opportunities employer. Further information can be obtained from

Division DBS info

We want to invest in you and your future! Find out about our career pathways:

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date