Recruitment Enquiries: 0116 240 8692

Bank Medical Secretary




Priory Hospital North London, Grovelands House, Southgate, N14 6RA

Priory Group Division


Vacancy Type



£11.17 per hour



Job Advert - Division Information

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort.  So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.


Job Advert Location Description

Set back within landscaped gardens in a secluded part of Southgate, the tranquil environment of the Priory Hospital North London specialises in the treatment of mental health problems including addiction rehabilitation.

Offering calming and recovery focused residential treatment for up to 49 service users, including separate facilities for up to 22 young people, personalised treatment programmes are delivered by our multidisciplinary team alongside the use of a range of therapies.

Job Advert Role Description

We are currently seeking motivated, enthusiastic and experienced Bank Medical Secretaries to join our team and cover for staff shortfalls when required.


Job Purpose:

To support the Priory secretarial services by answering telephone calls, scheduling patient appointments and arranging and updating referrals to consultants. Also maintaining office files and patient records.  Typing all consultant's notes and letters including audio cassettes.



  • Answering and screening incoming telephone calls, recording and transmitting messages, scheduling appointments for new as well as follow up patients. Keep patient referrals updated and current.
  • Ensure high productivity by efficiently maintaining calendars; scheduling patient appointments, consultations, professional meetings and conferences.
  • Communicate with other mental health practioners; faxing/emailing notes, correspondence to referring agencies or consultants, hospitals etc.  Provide historical reference by utilising filing and retrieval systems; maintaining patient records. 
  • Maintain patient confidence and protect services by keeping information confidential.
  • Update job knowledge by participating in staff development and training when available.  Enhance the office reputation by accepting ownership for accomplishing new and different requests.


Skills and Qualifications:

Experienced in Microsoft Office (Medium to Advance level), Scheduling, Telephone Skills, Typing (Audio Typing Essential), Business Knowledge, Organisation, Time Management, Customer Service, Verbal Communication, PC Proficiency, Reporting Skills, Organising patient’s notes, Filing.  Knowledge of Data protection Act


Any other reasonable duties as advised by the Support Services Manager.


For further information about the duties, please contact Dawn Chari on 02088828191 Ext 7127. All applications to be made through our website:

Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date