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Receptionist

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Reference

PRI21662

Location

Ellingham - Ellingham Hospital and school East Anglia,Ellingham Road, Attleborough, Norfolk NR17 1AE

Priory Group Division

Healthcare

Vacancy Type

Permanent - Full Time

Salary

£16,867.50 per annum

Hours

37.5 hrs p/wk

Job Advert - Division Information

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort.  So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.

 

Job Advert Location Description

Ellingham hospital is a 35 bedded hospital offering assessment, treatment and rehabilitation to young people within the age range of 12 to 25 years old.

Cherry oak ward is a low secure 10 bedded mixed unit and caters specifically to the needs of young people who are experiencing significant mental health difficulties and also demonstrate some level of functional impairment, which may be attributable to a learning disability, a neurodevelopmental diagnosis (e.g. autism, ADHD).

Woodlands is a  15 beds adolescent mixed ward catering specifically for young people who are experiencing significant mental health difficulties and also demonstrate some level of functional impairment, which may be attributable to a learning disability, a neurodevelopmental diagnosis (e.g. autism, ADHD), or another neurological issue (e.g. brain injury). 

Redwood ward is a 10 bedded ward for adult age 18 + with an acute mental health problem. The hospital is supported by a robust multi-disciplinary team of professionals including psychiatrist, psychologist speech & language therapist, Occupational therapist, nurses, social worker and a family therapist. There is also an Ofsted registered school on site supporting the young people with their education.

Job Advert Role Description

Receptionist:

Delivers an efficient and high quality front of house and reception service within a Priory unit to assist the well-being and development of patients, students and pupils, as well as relatives, suppliers, staff and any other visitors.

  • Greets and assists all arrivals promptly at the Priory unit, and ensures they are treated in a courteous, pleasant and efficient manner, and directed accordingly.
  • Ensures that all telephone calls into Main reception/ switchboard are dealt with promptly and efficiently within Priory operational standards.
  • Carries out administrative tasks as required
  • Ensures the appropriate security passes are issued, as well as then directing the visitor to the appropriate areas or individuals within the unit.
  • Ensures the maintenance of the reception and waiting area environments is to high standards, ensuring that housekeeping or maintenance issues are reported to the appropriate teams.

Hours of work are between 7:30am and 9:00pm, cover over 7 days including bank holidays.

 

Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date

22/08/2018