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Receptionist - Southview

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Kneesworth House, Bassingbourn-cum-Kneesworth, Royston, Hertfordshire, SG8 5JP

Priory Group Division


Vacancy Type

Permanent - Part Time


£8.50 per hour


8 hrs p/wk

Job Advert - Division Information

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort.  So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.


Job Advert Location Description

Kneesworth House offers purpose built services with medium secure, low secure, and both locked and open rehabilitation opportunities.

The wide range of care settings maximises the opportunity for patients to have step down pathways and move easily between care settings to whatever level of security is most appropriate for their care. In addition to ward-based living and activity areas there is patient engagement opportunity in varied occupational therapy facilities. Patients here report high levels of satisfaction. Four residential houses afford a clear step down pathway for patients.

Job Advert Role Description

Our Receptionist role involves:

  • Ensure all Visitors professional and non- professional are welcomed in a courteous, efficient and professional manner
  • Receive and process incoming and outgoing calls in a timely manner
  • To be responsible for connecting all international calls on behalf of the service users keeping an up to date log of all relevant information
  • Maintains up to date and appropriate records of staff, contractors and all visitors
  • To contact the on call staff and doctors using the hospital paging system
  • To manage the reception diary’s and to be responsible for room bookings electronically
  • To edit and dispatch the hospitals on call staff log across site
  • Communicating with the other receptions on site informing of any changes to the on call rota
  • To fax all correspondence on behalf of the medical secretary’s and wards
  • Sorts incoming post daily and is responsible for the franking of all outgoing post.
  • Responsible for the upkeep of the franking machine ensuring that ready funds are available



To be successful as Receptionist you’ll need:

  • Excellent telephone manner
  • Excellent interpersonal skills
  • Excellent organisational skills
  • Ability to prioritise a diverse workload
  • Work efficiently under pressure
  • Self-motivated and uses own initiative


In return for your expertise and hard work, we offer a wide range of benefits: 

  • 25 days annual leave plus bank holidays (at commencement of employment)
  • A Group Personal Pension Plan (GPPP)
  • Private Medical Insurance Scheme
  • Life Assurance
  • Free meals while on duty
  • Continuous learning and development
  • Childcare vouchers
  • Career development
  • Personal health insurance
  • Voluntary Benefits
  • Free meals while on duty
  • Free car parking (at most sites)

Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Job Description


Closing Date