Recruitment Enquiries: 0116 240 8692

Bank Recovery Support Worker




Penfold Lodge, 8-10 Penfold Road, Clacton-on-Sea, Essex CO15 1JN

Priory Group Division


Vacancy Type



£8.70 per hour

Job Advert - Division Information


Knowing that you’re making a difference to people’s lives is rewarding in itself. But our many roles offer much more than that. As well as helping you grow and develop your talent, we want you to feel proud of where you work and what you do.



Job Advert Location Description

Penfold Lodge provides 24 hour care and support for adults aged 18-65 with enduring mental illness. The unit is situated in the seaside town of Clacton in Essex.

We offer 18 bedrooms, including seven en-suite, which are arranged in independent living units, each with a shared kitchen, bathroom and lounge.

Job Advert Role Description

The role:

  • Undertaking support duties to service users with varying degrees of mental health illness in line with agreed plans and direction by the clinical team.  
  • Working towards attaining as much involvement, independence and choice as possible for residents in the organisation of their daily lives, as determined by the individual programmes and operations policies.
  • Supporting service users to attend and gain new experiences within their local community.
  • Having a willingness to be respectful, accepting and tolerant of the people that require support, ensuring that service users’ needs are met and that the dignity of service users and staff is maintained at all times.
  • Ensuring the upkeep of service users’ records where appropriate along with other unit based administration.
  • Being supportive of service users in all areas identified within the service users’ plan of care with an emphasis on the promotion of progressive interdependence/ social and personal development.
  • Supporting and assisting service users with personal care as identified in agreed plans of care.
  • Assisting in the development of service users personal plans, their implementation and monitoring.
  • Establishing and maintaining relationships with residents which will complement and contribute to the care programme and create a pleasant environment in which to live.
  • Participating in the preparation and serving of meals with residents where appropriate, taking into account residents’ personal preferences, choice and the need for a balanced diet.
  • Contributing to the daily running of the home, e.g. shopping, cleaning and involving residents to the limits of their ability in all aspects of normal daily living.
  • Taking part in scheduled day activities with residents in accordance with the care programme and to actively ensure that residents are involved in normal living activities.
  • Contributing to effective communications with residents, their relatives, friends, professional helpers and other members of staff, ensuring the continuity of quality and safety in the provision of personal care services.
  • Accompanying residents on shopping trips and outings and on occasion holidays.
  • Reporting any hazards and defects, with the building or equipment, to your line manager, home manager, or the maintenance person.
  • Possessing the ability to diffuse/resolve stressful situations with the use of effective communication skills
  • Undertaking training and development courses as required and to contribute to the identification of own training and development needs.
  • Attending all statutory and mandatory training as required by the Company in order to fulfil your duties.

No experience needed as full training will be given

Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.