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Deputy Manager

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Albion House, 8-12 Albion Way, Lewisham, SE13 6BT

Priory Group Division


Vacancy Type

Permanent - Full Time




37.5 hour per week

Job Advert - Division Information


Knowing that you’re making a difference to people’s lives is rewarding in itself. But our many roles offer much more than that. As well as helping you grow and develop your talent, we want you to feel proud of where you work and what you do.


Priory Healthcare is one of the UK's leading providers of independent specialisit secure and step-down services for people with mental illness,personality disorders,learning disabilities,autism spectrum disorders and brain injuries.

With hospitals around the country,30 years of experience in our sector and highly skilled and experienced teams, we help patients and commissioners find the right care pathways without the need for multiple reassessments


Job Advert Location Description

Albion House is a 23-bedded residential care home in Lewisham for men and women with mental health issues.

We want the best for people in our care and we place great importance on outcomes and quality of life. We look at what can be achieved for each person, their abilities, interests and needs. We work within a positive environment to encourage confidence, bring structure, inclusion and opportunity in their lives.

located in the heart of the town of Lewisham, Albion House delivers a range of social inclusion interventions,

Giving the residents continuing involvement in their recovery journey.

Job Advert Role Description

equired to provide efficient, professional and effective administrative and secretarial support within the home.


Key duties:


The post holder will deputise in the daily running of the Home in the absence of the Registered Manager for which key duties will include:

Responsibility for the ongoing provision and maintenance of an excellent health care and allied service to mental health residents.

To monitor, supervise, report and recommend on all aspects of the facility.

To provide leadership and management across all areas of the Home (both clinical and non clinical)

To ensure the Home meets all regulatory standards.

To optimise the clinical quality of care.

To work within allocated financial budgets.

In addition the post holder will have assigned independent roles and responsibilities separate to that of deputising for the general manager, whilst this list is not exhaustive these will include:






Minimum of 7 years post basic experience essential

Relevant positions of responsibility at senior level

Previous role in leadership / management desirable

Current working knowledge of mental health act (1983)

Current working knowledge of current CPA legislation

Current working knowledge of national minimum health

Standards (Care Quality Commission legislation)

Working knowledge of local market and business contacts

Excellent communication skills


• Carry our Home procedures appropriate to level of training, which may be required by the residents.

• Dispense and administer drugs and medicines according to rules and regulations and NMC guidelines whilst monitoring for severe side effects.

• Audit / Supervise / assess regularly or as required administration of medication by Senior Shift Coordinator, ensuring all medication is within date and in an adequate supply.

• Work closely with the pharmacist in ensuring best practice and legal frame works are maintained.

• Overall clinical responsibility for the management of pharmacy and medication.

• To provide accountability for the monthly supervision of Shift coordinators.

• Responsibility for ensuring the effective management of the Rotas, according with the Residents and Home needs.

• Where deemed necessary act in the role of named key worker for residents at risk.

• To ensure the holistic welfare of each resident is maintained.

• Attendance at ward rounds and other clinical review meetings as required and ensure the plan of care discussed is on place.

• Work within the National Service Framework for mental health.

• Supervision of CPA process and attend meetings as required.

• Carryout assessments and prepare reports for panel

• Infection control responsibilities.





Experience within an administrative, customer service, clinical, educational or other appropriate



Autonomy & Impact:


Organises and prioritises own work within established procedures, but refers more complex issues

to the appropriate manager.


Intelligent Problem Solving:


Generally, the role holder will work within existing procedures and processes; however, there will

be the need for a flexible approach to problem solving.




•           To maintain good relationships with all the stakeholders who use Albion House services.

•           Designated responsibility for the implementation and evaluation of in house internal audits.

•           A key role in the ongoing implementation and monitoring of ensuring national minimum standards are met and improved upon in accordance with National Care Standards Act 2000 (CQC audit).  To actively participate in CQC visits and inspections as and when required.  To ensure regular liaison with CQC lead inspector with regards to incidents and other statutory requirements which require reporting, ensuring these are undertaken within allocated time frames in the absence of the Manager.

•           To ensure provision of communication between Albion House and other units belonging to the organisation.

•           To provide support to staff in the monthly implementation of timesheets and payroll in the absence of the manager.

•           To act as lead person in the referral process to Albion House and ensuring clinical assessments are undertaken.

•           To take an active role in the recruitment, retention and discipline of staff.

•           To ensure service level agreements and annual contracts with external providers are regularly reviewed.

•           To have full knowledge of the policy and procedures files and actively participate in policy making and review as required.

•           To manage and review incident and hazard forms ensuring appropriate action is undertaken as and when required.

•           To maintain the smooth running of the Home.

•           To provide on call out of hours as required for Albion House.

•           To provide supervision to the senior shift Coordinator and shift coordinators and any other member of staff as required.

•           To be responsible for all issues related to “Infection Control” at Albion House.

•           To help with the Training planner.

•           To undertake any other duties allocated by the Manager.                              



Occasionally required to advise less experienced colleagues.


Budgets & equipment

No budget or financial responsibility. However the role holder will have responsibility of

monitoring the reducing budget and feeding back any queries to the Home Manager.



Responsible for the security, confidentiality and accuracy of data, information and systems.


Communication & Interaction

Communications will regularly require some judgement, as information will need to be gathered and exchanged to facilitate administrative processes and relationship management. The range of communications within this role can be emotionally and physically demanding. The range of priorities and deadlines will also put demands on the role holder.


Working environment

The problems faced by residents may present difficult and challenging situations, which may heighten the physical, sensory and emotional demands of the role.


Special Features

The role holder may be required to undergo certified and mandatory training.


In return for your expertise and hard work, we offer a wide range of benefits including:


25 days annual leave plus bank holidays.

A Group Personal Pension Plan (GPPP)

Life Assurance

Free meals while on duty.

Continuous learning and development.

Childcare vouchers

Career development

Personal health insurance

Voluntary Benefits.



Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date