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Healthcare Assistant

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Albion House, 8-12 Albion Way, Lewisham, SE13 6BT

Priory Group Division


Vacancy Type

Permanent - Full Time


£16,965 per annum


37.5 hrs p/wk

Job Advert - Division Information

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort.  So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.


Job Advert Location Description

Albion House is a 23-bedded residential care home in Lewisham for men and women with mental health issues.

We want the best for people in our care and we place great importance on outcomes and quality of life. We look at what can be achieved for each person, their abilities, interests and needs. We work within a positive environment to encourage confidence, bring structure, inclusion and opportunity in their lives.

Located near Bromley Road Hospital, Albion House delivers a range of occupational therapy and social inclusion interventions, giving patients continuing involvement in their recovery journey.

Job Advert Role Description

As a Healthcare Support Worker you will be working within a team, which includes a range of professionals. You will make an effective contribution to providing high quality care within a low secure setting.

Key duties:

  • To follow all Health & Safety Regulations and Risk Factors as per regulations.
  • To report to the person in charge upon arrival and receive a full account/hand over concerning each client and their current situation/needs.
  • To receive instruction from the person in charge concerning your duties for the shift.
  • To ensure you are familiar with client's records, history, notes etc. maintaining appropriate records in keeping with statutory requirements and in accordance with Albion House policies and procedures.
  • To observe and monitor clients overall physical and mental health reporting any concerns over behaviour, moods, emotions to the person in charge.
  • To escort, if required ,clients on shopping trips, appointments etc.
  • One to One with resident when requested.
  • To provide and encourage activities with clients either individual or group.
  • To provide individual support , advice and guidance to clients should they require support in times of restlessness or distress.
  • To provide sensitive support and advice to aid client's access a wide variety of community based facilities including educational, work and social activities.
  • To communicate clearly with clients and staff members, be polite, show respect, empathy and non-judgemental.
  • To report and document clearly any incidents or points of interest in residents file.
  • To provide assistance in preparing /serving breakfast, lunch and Dinner ensuring that clients have enough food and drinks.
  • To provide help in the serving and cleaning up at the main evening meal.
  • To maintain a happy atmosphere within the home, integrating and communicating with clients and reporting anything of concern to the manager or person in charge.
  • To be prepared to carry out domestic duties that may be required in an effort to maintain a clean and healthy environment.
  • To be familiar with COSHH regulation and ensure proper usage of chemicals used being aware of poisoning/ allergic reactions.
  • To use/wear protective clothing as required with product use.
  • To encourage clients to participate in the cleaning /tidying of their rooms.
  • To ensure that bedding is changed and the rooms are clean and tidy.
  • To report any incident to the person in charge concerning anything that you feel not o be best in the interest of clients, the home or staff.
  • To report any health and safety hazard to the manager or person in charge immediately and record in maintenance folder.
  • To carry out other duties as may reasonably be required in accordance with the needs of the service.
  • To ensure that all duties are undertaken in accordance with Albion House's Equal Opportunities policy.



  • Good communication skills
  • Ability to work flexibly.
  • Basic liiteracy skills.
  • Common sense approach to problem solving.
  • Basic numeracy skills.
  • Motivation and initiative.
  • Some appreciation of Mental Health problems.
  • Education to GCSE Standard.
  • NVQ or equivalent would be an advantage.



In return for your expertise and hard work, we offer a wide range of benefits including:

  • 25 days annual leave plus bank holidays.
  • A Group Personal Pension Plan (GPPP)
  • Life Assurance
  • Free meals while on duty.
  • Continuous learning and development.
  • Childcare vouchers
  • Career development
  • Personal health insurance
  • Voluntary Benefits.



Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.

Closing Date