Mildmay Oaks, Odiham Road, Winchfield,Hook, Hampshire RG27 8BS
Priory Group Division
Vacancy Type
Permanent - Part Time
£17,000 Pro Rota
30 hrs p/wk
Job Advert - Division Information

Providing quality, inspiring innovation and  delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health difficulties to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.

Job Advert Location Description

Mildmay Oaks is a low secure and locked rehabilitation service for men with learning disability and autism spectrum disorder, and for women with learning disability.

Job Advert Role Description

Main Duties:


  • Working as an integral member of the Operations Directorate to oversee and provide a confidential, professional and quality reception service and administrative assistance
  • Ensuring that correct security procedures are maintained
  • Adhering to Health & Safety policies and procedures at all times.
  • Participating in the rota to cover reception between the hours of 07:00 - 21:00, 7 days a week and including Bank Holidays
  • Managing the reception office for the duration of the shift and ensuring that only authorised personnel are given access
  • Greeting, receiving and processing all enquiries and visitors courteously, quickly and efficiently, and ensuring a high standard of tidiness in reception area
  • Ensuring visiting customers, referrers, patients, relatives, visiting professionals and general visitors are welcomed, looked after and passed on in a caring, efficient and professional manner.
  • Ensuring that all visitors are made aware prohibited items when accessing Mildmay Oaks site
  • Taking responsibility for ensuring all visitors to Mildmay Oaks are issued with appropriate security/ID badges
  • Managing the central operation of the internal and external paging systems and ensuring the mobile telephone for the On-Call Nurse is available as required
  • Liaising with Emergency Services if and when required
  • Management of the Hospital's taxi ordering requirements
  • Franking and sending outgoing mail on a daily basis, mailing records as appropriate
  • Sorting and distribution of incoming mail
  • Taking copies of various documents as and when required, collating and photocopying of reports where necessary
Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.


All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.