Location
Calverton Hill, Ramsdale Park, Calverton Road, Arnold, Nottinghamshire NG5 8PT
Priory Group Division
Healthcare
Vacancy Type
Bank
Salary
£7.91 per hour
Job Advert - Division Information

Providing quality, inspiring innovation and  delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health difficulties to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.

Job Advert Location Description

Calverton Hill is a secure mental health hospital based outside Calverton. The specialist facilities provide care for patients with challenging behaviours and complex forensic histories. The treatment programmes at Calverton Hill aim to optimise patient recovery and potential by treating and minimising risk behaviours and by enabling them to develop psychological /emotional, social and occupational skills and resilience. 

Patients at Calverton Hill have the opportunity to move through a discharge pathway in PiC Midlands from medium secure to low secure and onto rehab.

Job Advert Role Description

The role:

The successful candidate will deliver an efficient and high quality reception service, creating a first class impression for service users and all other visitors that would be expected with Priory Group’s esteemed reputation. Greeting and assisting all arrivals promptly and directing as appropriate, you will also ensure that all telephone calls into main reception are dealt with promptly and efficiently.

Key duties include:

Signing all visitors in and out.  Receiving, recording and allocating incoming mail and deliveries. Collecting and recording outgoing mail. Receiving and processing all incoming telephone calls, quickly, courteously and efficiently. Arranging visits for professionals and family & friends, booking meeting rooms and arranging refreshments. Arranging unit and external transport. Monitoring fire, safety and security systems. Issuing keys and alarms fobs to relevant staff. Carry out photo-copying, and various other administrative duties.

Present a co-operative, professional and helpful image. Maintaining the reception area in a clean and tidy condition and observing all work practices to comply with the requirements of Health & Safety at work legislation.

What we’d like from you:

  • Previous experience in a similar role
  • Committed and enthusiastic
  • Excellent organisational capability
  • Effective communication skills
  • Able to use own initiative
Division DBS info

About us

From education to hospitals, care homes and secure facilities, the Priory Group of Companies offers individually tailored, multidisciplinary treatment programmes for those with complex educational needs or requiring acute, long-term and respite mental healthcare.

The integrated strength of each service provides a seamless transition for the individual as they progress between higher and lower dependency care and across services. This unique approach ensures that every individual has the opportunity to achieve the best possible outcomes and quality of life with the Priory Group.

As 85% of our services are publicly funded and delivered in partnership with commissioners, our teams work with commissioning bodies across the country to provide transparent pricing models and evidence-based care programmes.

Disclosure

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer.